In this day and age, when the hospitality industry has been so hard hit, you would think customer support would be critical. Which of our R99 specials is your favourite? She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. I feel like she has no pride in her job nor any concerns about hospitality, and perhaps the fact that the restaurant is so established means she rests on their reputation and position in the quay, rather than any good customer service. Expect a warm, romantic ambiance and superb cuisine... With service that is friendly and unobtrusive, Bertha’s staff are trained to serve large groups. Breakfast Special 7 mornings a week at Bertha’s… Seafood Platters to share with a view at Bertha’s… Bertha's Restaurant, Simon's Town: See 948 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Pensioners Menu. Will highly recommend and hope to be back soon.More, Service good, I found the portions on the small side nothing out of the ordinary offered. Bertha's Restaurant Simon's Town, Cape Town. Very disappointing, Mercia. Bertha's Restaurant, Simon's Town: See 942 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 33 restaurants in Simon's Town. See reviews, photos, directions, phone numbers and more for Big Berthas Pizza locations in Redmond, WA. Bertha's Baja Bistro opened in January 2018 under the operation of Chef Jose Flores. Very disappointed. In this day and age, when the hospitality industry has been so hard hit, you would think customer support would be critical. Service: excellent and friendly staff Enjoy one of our crisp salads, delectable burgers or opt for some fresh seafood with our famous shellfish platter. Weddings & Functions. Within a space of 3 minutes he turned away 2 tables who could have spent a good amount of money on a nice lunch. Asked for take aways. The waiter who assisted us was super friendly. food. 2332 Meeting St Rd, N Charleston, SC 29405. View Listing. For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Calamari Strips or I went for wine and oysters. Prices: reasonable The whole interaction left a bad taste in my mouth - not that they refused to change the charge so much as the horrendous way she treated me as a customer. Great views and a wonderful way in which to spend the afternoon. His tone of voice so condescending I felt like I was being scolded my my father at the age of 8‼️ Coming from high end hospitality myself I found this to be apaulling and completely disrespectful! We never thought of going to Bertha’s. Food was absolutely delicious with great service to match. I will not be back. Bertha's Restaurant, Simon's Town: 941 Bewertungen - bei Tripadvisor auf Platz 18 von 34 von 34 Simon's Town Restaurants; mit 3,5/5 von Reisenden bewertet. And all for a silly R12. Loved the food, the vibe and last but not least, the cocktails. Very disappointing, Mercia. Fried looked like they had been...sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. When I queried this, the waiter said...it was up to the manager to void/ change this. Bertha’s can accommodate various functions from weddings to end of year parties. His tone of voice so condescending I felt like I was being scolded my my father at the age of 8‼️ I am so glad we did. Famous for its quality fish and chips. Which I guess was a good thing so less food went to waste. When I questioned what her authority extended to, and said surely it is more in her intrest to have pleased customers than about the additional R12, she simply continued in a patronising way, saying "I have no authority to change it". good and the portions were just right. Berthas Kitchen « Back To N Charleston, SC. You are on the beach literally, I used to frequent this place often with my dog and sit outside completely out of the way as to be a descent customer. I Love Waffles - Simon's Town. Which I guess was a good thing so less food went to waste. Cost ZAR300 for two people (approx.) That is the worst behaved customer service agent / manager I have EVER encountered and left me with a bitter aftertaste. Even a fellow customer at an adjacent table was shaking his head in disbelief at her rudeness, and he agreed and said as a former manager of Ocean Basket, he could not believe her behaviour. View Listing. Eventually a manager with the most arrogant attitude approached a table in front of us and scolded them for sitting down at a dirty table??? 8am – 8pm  daily (breakfast / lunch / dinner), Bertha's Restaurant Bertha's Restaurant, Simon's Town: See 949 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. You are on the beach literally, I used to frequent this place often with my dog and sit outside completely out of the way as to be a descent customer. 1.41 mi. Press down arrow to explore menu for this category Press left arrow to explore submenu or press enter to view category page. Find out more about our tour group facilities... Tel: +27 (0)21 786 2138 Relaxed, warm and informal with a cosmopolitan appeal it is a … Zomato uses cookies to enhance user experience. Berthas Restaurant. Tue. Fried hake and calamari combo and kiddies pasta. And will be sure to let all my friends and fellow travellers to know not to either. Cape Town. If I had seen it before I got to my hotel I most certainly wouldn't have accepted it or paid! So we did head off to Harbour View were welcomed with so much friendliness, our puppies given special bowls with water, had an incredible meal and amazing cocktails!!!! Our Menu. You will NEVER Ever see me there again‼️‼️‼️ After lodging a direct complaint via fb messanger the message was read and not responded to. Restaurant, Sushi, Seafood, $$$ Live Bait Restaurant is situated on Surfer’s … Cafe Pescado Restaurant. View Listing. The only thing that I did not enjoy was the tartare sauce. Situated:  in central town by the Jubilee and jetty bay Mercia was the manager on duty and when she came to talk to me, her approachand tone were very aggressive. How after 6 months of lockdown can YOU BERTHAS chase away clients?????? Followed by... You can't eat here you have dogs one being a tiny puppy and small poodle on a leash. Absolutely apaulling service Zero stars! 1 Wharf Road It was great to be...around, happy, smiling people. For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Absolutely apaulling service Zero stars!More. While I was talking to the manager she basically washed her hands of the matter and walked away from me while I was still talking. Gluten-Free and Vegetarian options are also available. The terrace is perfectly positioned for a memorable experience. Check your food before paying please. So we did head off to Harbour View were welcomed with so much friendliness, our puppies given special bowls with water, had an incredible meal and amazing cocktails!!!! The whole interaction left a bad taste in my mouth - not that they refused to change the charge so much as the horrendous way she treated me as a customer. When I questioned what her authority extended to, and said surely it is more in her intrest to have pleased customers than about the additional R12, she simply continued in a patronising way, saying "I have no authority to change it". Live Bait, Muizenberg. Are you sure you want to delete this question? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ordered 6 (R90) but then when I got to my 4th I asked to make it 12 (which on the menu is R168). Simon's Town Tourism Simon's Town Hotels ... Bertha's Restaurant. Thanks for the great feedback CrazyRedPepper! Even a fellow customer at an adjacent table was shaking his head in disbelief at her rudeness, and he agreed and said as a former manager of Ocean Basket, he could not believe her behaviour. Chef has been serving both quality interpretations of classic dishes and daring new ventures into uncharted territories of New-Mexican and All-American Cuisine. How after 6 months of lockdown can YOU BERTHAS chase away clients?????? Everything was...good and the portions were just right. Special features: view and relaxed atmosphere Spatchcock Chicken, We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Mon. Waffles, Pancakes, Muffins, Coffee, Ice Cream - yum. Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Disgusting service from the manager on duty - Mercia. Even though the place was super busy with limited staff due to COVID19 restrictions, the service was very good and food was delivered relatively fast. She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. However, they had a special that we could not resist. Can a vegetarian person get a good meal at this restaurant? The prawns perfectly seasoned without that saucy stuff that you usually get. Seafood RR - RRR Menu Week of: April 12, 2021 Price – Daily Plate Lunches – $8.99 Monday Salisbury Steak & Gravy Mashed Potatoes Sweet Peas Biscuits Dessert of the Day Tuesday Chicken & Sausage Pastalaya Green Beans Rolls Dessert of the Day Wednesday Pork Chops with onions Twice Baked Potato Pinto Beans Cornbread Dessert […] Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. Bertha's Restaurant is rated accordingly in the following categories by Tripadvisor travelers: Face masks required for staff in public areas, Hand sanitizer available to guests & staff, 1 Wharf Road Quayside Centre,, Simon's Town 7975 South Africa. And all for a silly R12. There was something about it that I could not put my finger on.More. I will not be back.More, Had an outstanding lunch at Bertha's on Saturday. In the heart of Simon's Town, located on the water’s edge, you'll find Bertha's Restaurant. Closed. Bertha's Restaurant Cape Town; Bertha's Restaurant, Simon's Town; Get Menu, Reviews, Contact, Location, Phone Number, Maps and more for Bertha's Restaurant Restaurant on Zomato. The food was fantastic. 11:00am-5:00pm. Had the grilled calamari. Both calamari dishes were inedible. One who will unfortunately NEVER set foot in the restaurant again. Enjoy one of our crisp salads, delectable burgers or opt for some fresh seafood with our famous shellfish platter. Restaurant Description: Absolute waters edge position, in the heart of Simons Town, Berthas Restaurant fronts the old Town Pier and boasts picturesque views across the yacht harbour and over False Bay. You will NEVER Ever see me there again‼️‼️‼️ After lodging a direct complaint via fb messanger the message was read and not responded to. That is the worst behaved customer service agent / manager I have EVER encountered and left me with a bitter aftertaste. Served with chips, rice or salad & a sauce of your choice. Best Dining in Simon's Town, Cape Town: See 7 160 Tripadvisor traveller reviews of 37 Simon's Town restaurants and search by cuisine, price, location, and more. Similar to many harbour side establishments, Saw some of the reviews so decided to give it a try since my first choice was closed. Great views and a wonderful way in which to spend the afternoon. There is something for everyone! His approach was absolutely obnoxious, arrogant, rude and unfriendly. And will be sure to let all my friends and fellow travellers to know not to either. Don’t miss out on our Bertha’s Pensioners menu, available from 11am onwards, Monday to Sunday, 365 days a year… Simon's Town Yes, Bertha's Restaurant is taking precautions against COVID-19. 7975 Salty Sea Dog. Email: reservations@berthas.co.za Fish & Chips. Get quick answers from Bertha's Restaurant staff and past visitors. Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Read More. Is Bertha's Restaurant implementing safety measures as a result of COVID-19? Are you sure you want to delete this answer? more, Breakfast, Lunch, Dinner, Brunch, Late Night, CapeTownMichelle, Marketing at Bertha's Restaurant, responded to this review, Cape Town International Convention Centre. There was something about it that I could not put my finger on. There is something for everyone! Fish, pastas, great peri peri chicken and pizzas. Waiters clearly not trained properly!!! Berthas Restaurant is situated on the waterfront in historic Simon’s Town and overlooks the harbor and False Bay. Hotels near Boulders Beach Penguin Colony, Hotels near Jubilee Square & Jetty, Simon's Town, Hotels near Heather Auer Art & Sculpture Gallery, Cafes with Outdoor Seating in Simon's Town, Mediterranean Restaurants in Simon's Town, Seafood Restaurants for Families in Simon's Town, 1 Wharf Road Quayside Centre,, Simon's Town 7975 South Africa. This is the version of our website addressed to speakers of English in the United States. Not to mention tiny portions of each. Thank-you to all the management and staff for a wonderful day and a great memory. Frequented by travellers from all over the world, Bertha's exudes a leisurely ambience where good food is served daily. Not to mention tiny portions of each. Followed by... You can't eat here you have dogs one being a tiny puppy and small poodle on a leash. Bertha's Catering is now serving FRIED SHRIMP Fried Shrimp Poboy -$7.99nFried Shrimp Basket -$8.75nFried Shrimp Wrap -$6.25nFried Shrimp Potato -$7.99nFried Shrimp Salad -$8.50 Bertha's Deli it was up to the manager to void/ change this. Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #16 of 35 restaurants in Simon's Town. When the bill came they charged me 2x R90. While I was talking to the manager she basically washed her hands of the matter and walked away from me while I was still talking. Simons Town, Western Cape Breakfast. Check your food before paying please. Berthas Restaurant is situated on the waterfront in historic Simon’s Town and overlooks the harbor and False Bay. The only thing that I did not enjoy was the tartare sauce. around, happy, smiling people. WiFi: free WiFi, how exquisite to sit down have a meal and looking out on a majestic waterfront, great service friendly staff, and the most decadent foods, We only had a starter at Bertha's but the view and the food were excellent. Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. Yes, Bertha's Restaurant offers takeout services. 1/2 Kilo Prawns for R139 & Kilo Prawns for R199. Coming from high end hospitality myself I found this to be apaulling and completely disrespectful! Very disappointed.More, Restaurant: Berthas restaurant Bertha’s Restaurant, Simon’s Town, lunch or dinner R99 specials . Will definitely recommend this restaurant, Very disappointed in the terrible hospitality of this restaurant. Note: your question will be posted publicly on the Questions & Answers page. Waiters clearly not trained properly!!! Not only has it got some of the best views of the town’s famous aquatic inhabitants, otherwise known as the ‘city slickers’ or African Penguins, but also of the other interesting birds this town attracts. Menu items and prices are subject to change without prior notice. Bertha's Restaurant, Simon's Town: See 949 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. The calamari was tender. Whether dining on our Prime Rib, Adult Grilled Cheese, or one of our locally-sourced burgers, Bertha's has a wide-variety that everyone can enjoy. The hospitality we received was beyond our expectations. Bertha’s can accommodate various functions from weddings to end of year parties. I feel like she has no pride in her job nor any concerns about hospitality, and perhaps the fact that the restaurant is so established means she rests on their reputation and position in the quay, rather than any good customer service. Yes, Bertha's Restaurant offers delivery services. Enjoy a long, lazy lunch; cocktails at sunset. Within a space of 3 minutes he turned away 2 tables who could have spent a good amount of money on a nice lunch. One who will unfortunately NEVER set foot in the restaurant again. 200g Sirloin, Yes please x Bertha’s Prawns Galore . Bertha's Restaurant, Simon's Town: See 946 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 35 restaurants in Simon's Town. Location: in Simonstown sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. Mercia was the manager on duty and when she came to talk to me, her approachand tone were very aggressive. Simon's Town. Will highly recommend and hope to be back soon. A full list is available within the "safety precautions" section of this page. His approach was absolutely obnoxious, arrogant, rude and unfriendly. Located on 9th and Jersey in the Mayfair community, Bertha's is the ultimate culmination of Denver's accessibility with small-town hospitality and atmosphere. Serves European, Seafood, Fast Food. Hours. Find 5 listings related to Big Berthas Pizza in Redmond on YP.com. 950 reviews Open Now. In the heart of Simon's Town, located on the waters edge, you'll find Bertha's Restaurant. Set on the quayside, Bertha’s Restaurant is a central giant of a restaurant on the Simonstown seafront. Berthas Restaurant fronts the old Town Pier and boasts picturesque views across the yacht harbour and over False Bay, absolute waters edge position, in the very heart of Simons Town. Cookie Policy. Southern, Soul Food $$ (843) 554-6519. Eventually a manager with the most arrogant attitude approached a table in front of us and scolded them for sitting down at a dirty table??? Berthas Restaurant. A charming restaurant in a quaint village, Bertha's is relaxed and informal with a cosmopolitan appeal, a favourite place for visitors to pass a few leisurely hours or a long lazy afternoon. A charming restaurant in a quaint village, Bertha's is relaxed and informal with a cosmopolitan appeal, a favourite place for visitors to pass a few leisurely hours or a long lazy afternoon. If I had seen it before I got to my hotel I most certainly wouldn't have accepted it or paid! Meal: delicious oysters and berry dessert with a cappuccino View Listing.
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