You will NEVER Ever see me there again‼️‼️‼️ After lodging a direct complaint via fb messanger the message was read and not responded to. Which I guess was a good thing so less food went to waste. In the heart of Simon's Town, located on the waters edge, you'll find Bertha's Restaurant. Mercia was the manager on duty and when she came to talk to me, her approachand tone were very aggressive. A charming restaurant in a quaint village, Bertha's is relaxed and informal with a cosmopolitan appeal, a favourite place for visitors to pass a few leisurely hours or a long lazy afternoon. While I was talking to the manager she basically washed her hands of the matter and walked away from me while I was still talking. Restaurant, Sushi, Seafood, $$$ Live Bait Restaurant is situated on Surfer’s … When I queried this, the waiter said...it was up to the manager to void/ change this. Weddings & Functions. Zomato uses cookies to enhance user experience. Enjoy one of our crisp salads, delectable burgers or opt for some fresh seafood with our famous shellfish platter. Famous for its quality fish and chips. How after 6 months of lockdown can YOU BERTHAS chase away clients?????? Fried hake and calamari combo and kiddies pasta. I will not be back. Prices: reasonable Berthas Restaurant fronts the old Town Pier and boasts picturesque views across the yacht harbour and over False Bay, absolute waters edge position, in the very heart of Simons Town. Press down arrow to explore menu for this category Press left arrow to explore submenu or press enter to view category page. Coming from high end hospitality myself I found this to be apaulling and completely disrespectful! Berthas Restaurant. That is the worst behaved customer service agent / manager I have EVER encountered and left me with a bitter aftertaste. Relaxed, warm and informal with a cosmopolitan appeal it is a … One who will unfortunately NEVER set foot in the restaurant again. Simon's Town. Read More. Find out more about our tour group facilities... Tel: +27 (0)21 786 2138 Is Bertha's Restaurant implementing safety measures as a result of COVID-19? Similar to many harbour side establishments, Saw some of the reviews so decided to give it a try since my first choice was closed. Disgusting service from the manager on duty - Mercia. Bertha's Restaurant Simon's Town, Cape Town. Situated:  in central town by the Jubilee and jetty bay Service: excellent and friendly staff The hospitality we received was beyond our expectations. 1.41 mi. Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Bertha’s can accommodate various functions from weddings to end of year parties. His approach was absolutely obnoxious, arrogant, rude and unfriendly. Menu items and prices are subject to change without prior notice. See reviews, photos, directions, phone numbers and more for Big Berthas Pizza locations in Redmond, WA. Loved the food, the vibe and last but not least, the cocktails. Eventually a manager with the most arrogant attitude approached a table in front of us and scolded them for sitting down at a dirty table??? Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Berthas Kitchen « Back To N Charleston, SC. 200g Sirloin, Berthas Restaurant is situated on the waterfront in historic Simon’s Town and overlooks the harbor and False Bay. For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Pensioners Menu. Very disappointed. Great views and a wonderful way in which to spend the afternoon. Fried looked like they had been...sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. You are on the beach literally, I used to frequent this place often with my dog and sit outside completely out of the way as to be a descent customer. Seafood RR - RRR Menu However, they had a special that we could not resist. Bertha's Restaurant, Simon's Town: See 949 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Cafe Pescado Restaurant. 11:00am-5:00pm. Fish, pastas, great peri peri chicken and pizzas. She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. Thanks for the great feedback CrazyRedPepper! I will not be back.More, Had an outstanding lunch at Bertha's on Saturday. The waiter who assisted us was super friendly. Absolutely apaulling service Zero stars! We never thought of going to Bertha’s. sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. Very disappointed.More, Restaurant: Berthas restaurant The terrace is perfectly positioned for a memorable experience. Waiters clearly not trained properly!!! For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Are you sure you want to delete this answer? Waiters clearly not trained properly!!! View Listing. Cookie Policy. Bertha’s can accommodate various functions from weddings to end of year parties. Location: in Simonstown Berthas Restaurant. Tue. Berthas Restaurant is situated on the waterfront in historic Simon’s Town and overlooks the harbor and False Bay. Mon. That is the worst behaved customer service agent / manager I have EVER encountered and left me with a bitter aftertaste. Will highly recommend and hope to be back soon.More, Service good, I found the portions on the small side nothing out of the ordinary offered. Very disappointing, Mercia. Will definitely recommend this restaurant, Very disappointed in the terrible hospitality of this restaurant. Find 5 listings related to Big Berthas Pizza in Redmond on YP.com. While I was talking to the manager she basically washed her hands of the matter and walked away from me while I was still talking. Which I guess was a good thing so less food went to waste. You are on the beach literally, I used to frequent this place often with my dog and sit outside completely out of the way as to be a descent customer. Even a fellow customer at an adjacent table was shaking his head in disbelief at her rudeness, and he agreed and said as a former manager of Ocean Basket, he could not believe her behaviour. Hotels near Boulders Beach Penguin Colony, Hotels near Jubilee Square & Jetty, Simon's Town, Hotels near Heather Auer Art & Sculpture Gallery, Cafes with Outdoor Seating in Simon's Town, Mediterranean Restaurants in Simon's Town, Seafood Restaurants for Families in Simon's Town, 1 Wharf Road Quayside Centre,, Simon's Town 7975 South Africa. Serves European, Seafood, Fast Food. There was something about it that I could not put my finger on.More. In this day and age, when the hospitality industry has been so hard hit, you would think customer support would be critical. Yes please x Bertha’s Prawns Galore . She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. Special features: view and relaxed atmosphere Calamari Strips or Within a space of 3 minutes he turned away 2 tables who could have spent a good amount of money on a nice lunch. If I had seen it before I got to my hotel I most certainly wouldn't have accepted it or paid! Coming from high end hospitality myself I found this to be apaulling and completely disrespectful! Don’t miss out on our Bertha’s Pensioners menu, available from 11am onwards, Monday to Sunday, 365 days a year… Hours. The food was fantastic. Thank-you to all the management and staff for a wonderful day and a great memory. There is something for everyone! Enjoy one of our crisp salads, delectable burgers or opt for some fresh seafood with our famous shellfish platter. His approach was absolutely obnoxious, arrogant, rude and unfriendly. The whole interaction left a bad taste in my mouth - not that they refused to change the charge so much as the horrendous way she treated me as a customer. Yes, Bertha's Restaurant offers takeout services. A charming restaurant in a quaint village, Bertha's is relaxed and informal with a cosmopolitan appeal, a favourite place for visitors to pass a few leisurely hours or a long lazy afternoon. Not to mention tiny portions of each. I went for wine and oysters. Cape Town. Very disappointing, Mercia. Great views and a wonderful way in which to spend the afternoon. Everything was...good and the portions were just right. Meal: delicious oysters and berry dessert with a cappuccino 950 reviews Open Now. Cost ZAR300 for two people (approx.) Check your food before paying please. food. The only thing that I did not enjoy was the tartare sauce. Followed by... You can't eat here you have dogs one being a tiny puppy and small poodle on a leash. Located on 9th and Jersey in the Mayfair community, Bertha's is the ultimate culmination of Denver's accessibility with small-town hospitality and atmosphere. Bertha's Restaurant, Simon's Town: See 948 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Set on the quayside, Bertha’s Restaurant is a central giant of a restaurant on the Simonstown seafront. Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. When the bill came they charged me 2x R90. Bertha’s Restaurant, Simon’s Town, lunch or dinner R99 specials . Bertha's Restaurant, Simon's Town: See 942 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 33 restaurants in Simon's Town. Followed by... You can't eat here you have dogs one being a tiny puppy and small poodle on a leash. Yes, Bertha's Restaurant is taking precautions against COVID-19. 7975 around, happy, smiling people. Bertha's Restaurant Cape Town; Bertha's Restaurant, Simon's Town; Get Menu, Reviews, Contact, Location, Phone Number, Maps and more for Bertha's Restaurant Restaurant on Zomato. Which of our R99 specials is your favourite? I feel like she has no pride in her job nor any concerns about hospitality, and perhaps the fact that the restaurant is so established means she rests on their reputation and position in the quay, rather than any good customer service. When I questioned what her authority extended to, and said surely it is more in her intrest to have pleased customers than about the additional R12, she simply continued in a patronising way, saying "I have no authority to change it". So we did head off to Harbour View were welcomed with so much friendliness, our puppies given special bowls with water, had an incredible meal and amazing cocktails!!!! Waffles, Pancakes, Muffins, Coffee, Ice Cream - yum. Check your food before paying please. Salty Sea Dog. Bertha's Restaurant, Simon's Town: See 949 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Had the grilled calamari. Not to mention tiny portions of each. The only thing that I did not enjoy was the tartare sauce. Yes, Bertha's Restaurant offers delivery services. You will NEVER Ever see me there again‼️‼️‼️ After lodging a direct complaint via fb messanger the message was read and not responded to. Live Bait, Muizenberg. His tone of voice so condescending I felt like I was being scolded my my father at the age of 8‼️ WiFi: free WiFi, how exquisite to sit down have a meal and looking out on a majestic waterfront, great service friendly staff, and the most decadent foods, We only had a starter at Bertha's but the view and the food were excellent. View Listing. This is the version of our website addressed to speakers of English in the United States. Note: your question will be posted publicly on the Questions & Answers page. One who will unfortunately NEVER set foot in the restaurant again. Ordered 6 (R90) but then when I got to my 4th I asked to make it 12 (which on the menu is R168). Bertha's Restaurant, Simon's Town: See 946 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 35 restaurants in Simon's Town. View Listing. 2332 Meeting St Rd, N Charleston, SC 29405. Eventually a manager with the most arrogant attitude approached a table in front of us and scolded them for sitting down at a dirty table??? Will highly recommend and hope to be back soon. I Love Waffles - Simon's Town. Frequented by travellers from all over the world, Bertha's exudes a leisurely ambience where good food is served daily. Email: reservations@berthas.co.za How after 6 months of lockdown can YOU BERTHAS chase away clients?????? Food was absolutely delicious with great service to match. Even though the place was super busy with limited staff due to COVID19 restrictions, the service was very good and food was delivered relatively fast. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Bertha's Restaurant is rated accordingly in the following categories by Tripadvisor travelers: Face masks required for staff in public areas, Hand sanitizer available to guests & staff, 1 Wharf Road Quayside Centre,, Simon's Town 7975 South Africa. Week of: April 12, 2021 Price – Daily Plate Lunches – $8.99 Monday Salisbury Steak & Gravy Mashed Potatoes Sweet Peas Biscuits Dessert of the Day Tuesday Chicken & Sausage Pastalaya Green Beans Rolls Dessert of the Day Wednesday Pork Chops with onions Twice Baked Potato Pinto Beans Cornbread Dessert […] Closed. I feel like she has no pride in her job nor any concerns about hospitality, and perhaps the fact that the restaurant is so established means she rests on their reputation and position in the quay, rather than any good customer service. And all for a silly R12. When I questioned what her authority extended to, and said surely it is more in her intrest to have pleased customers than about the additional R12, she simply continued in a patronising way, saying "I have no authority to change it". Fish & Chips. Breakfast Special 7 mornings a week at Bertha’s… Seafood Platters to share with a view at Bertha’s… Enjoy a long, lazy lunch; cocktails at sunset. Our Menu. it was up to the manager to void/ change this. In the heart of Simon's Town, located on the water’s edge, you'll find Bertha's Restaurant. Within a space of 3 minutes he turned away 2 tables who could have spent a good amount of money on a nice lunch. Are you sure you want to delete this question? A full list is available within the "safety precautions" section of this page. Simon's Town good and the portions were just right. Southern, Soul Food $$ (843) 554-6519. Gluten-Free and Vegetarian options are also available. And will be sure to let all my friends and fellow travellers to know not to either. 1/2 Kilo Prawns for R139 & Kilo Prawns for R199. And all for a silly R12. 1 Wharf Road Bertha's Restaurant, Simon's Town: 941 Bewertungen - bei Tripadvisor auf Platz 18 von 34 von 34 Simon's Town Restaurants; mit 3,5/5 von Reisenden bewertet. If I had seen it before I got to my hotel I most certainly wouldn't have accepted it or paid! I am so glad we did. The prawns perfectly seasoned without that saucy stuff that you usually get. Whether dining on our Prime Rib, Adult Grilled Cheese, or one of our locally-sourced burgers, Bertha's has a wide-variety that everyone can enjoy. Expect a warm, romantic ambiance and superb cuisine... With service that is friendly and unobtrusive, Bertha’s staff are trained to serve large groups. The whole interaction left a bad taste in my mouth - not that they refused to change the charge so much as the horrendous way she treated me as a customer. There was something about it that I could not put my finger on. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bertha's Catering is now serving FRIED SHRIMP Fried Shrimp Poboy -$7.99nFried Shrimp Basket -$8.75nFried Shrimp Wrap -$6.25nFried Shrimp Potato -$7.99nFried Shrimp Salad -$8.50 Bertha's Deli So we did head off to Harbour View were welcomed with so much friendliness, our puppies given special bowls with water, had an incredible meal and amazing cocktails!!!! There is something for everyone! Bertha's Baja Bistro opened in January 2018 under the operation of Chef Jose Flores. The calamari was tender. In this day and age, when the hospitality industry has been so hard hit, you would think customer support would be critical. 8am – 8pm  daily (breakfast / lunch / dinner), Bertha's Restaurant Absolutely apaulling service Zero stars!More. Simons Town, Western Cape Breakfast. Spatchcock Chicken, Not only has it got some of the best views of the town’s famous aquatic inhabitants, otherwise known as the ‘city slickers’ or African Penguins, but also of the other interesting birds this town attracts. Chef has been serving both quality interpretations of classic dishes and daring new ventures into uncharted territories of New-Mexican and All-American Cuisine. Even a fellow customer at an adjacent table was shaking his head in disbelief at her rudeness, and he agreed and said as a former manager of Ocean Basket, he could not believe her behaviour. And will be sure to let all my friends and fellow travellers to know not to either. Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. Both calamari dishes were inedible. Best Dining in Simon's Town, Cape Town: See 7 160 Tripadvisor traveller reviews of 37 Simon's Town restaurants and search by cuisine, price, location, and more. His tone of voice so condescending I felt like I was being scolded my my father at the age of 8‼️ more, Breakfast, Lunch, Dinner, Brunch, Late Night, CapeTownMichelle, Marketing at Bertha's Restaurant, responded to this review, Cape Town International Convention Centre. Mercia was the manager on duty and when she came to talk to me, her approachand tone were very aggressive. Restaurant Description: Absolute waters edge position, in the heart of Simons Town, Berthas Restaurant fronts the old Town Pier and boasts picturesque views across the yacht harbour and over False Bay. Can a vegetarian person get a good meal at this restaurant? It was great to be...around, happy, smiling people. View Listing. Get quick answers from Bertha's Restaurant staff and past visitors. Asked for take aways. Served with chips, rice or salad & a sauce of your choice. Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #16 of 35 restaurants in Simon's Town. Simon's Town Tourism Simon's Town Hotels ... Bertha's Restaurant.